Privacy Policy

    Your privacy matters to us

    Last Updated: October 24, 2026 |Effective Date: November 26, 2026

    1. Introduction

    CryptoTalks ("we", "our", or "us") is a social networking platform dedicated to cryptocurrency and blockchain discussions. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal data.

    Data Controller:

    Crypto Talks Network, LLC
    131 Continental Dr, Suite 305
    Newark, Delaware, 19713

    2. Information We Collect and Legal Basis

    Personal Information You Provide

    Data TypeLegal BasisPurpose
    Email address, UsernameContract PerformanceAccount creation and authentication
    Profile informationContract PerformanceProviding social networking features
    Posts, comments, messagesContract PerformanceEnabling community discussions
    Communication preferencesConsentMarketing communications
    Payment and purchase records (plan, amounts, dates, Stripe customer ID). Card details go to Stripe, not to us.Contract PerformanceSubscriptions, digital book purchases, receipts and refunds
    Solana wallet address and transaction (Solana Pay only)Contract PerformanceConfirming a crypto payment
    Referral records (your code, who referred you, the people you referred, commissions, payouts and credit)Contract PerformanceRunning the referral program
    Messages to the Aureus AI assistant and its answersContract PerformanceAnswering your questions (see section 8)
    Book reading records (which books you opened and when)Contract PerformanceGiving you access to your books and applying the refund rules
    Discord ID, username and avatar (only if you sign in with Discord or link it)Contract PerformanceSign-in, and matching your account with our Discord community
    Bug reports (title, description, area, severity, page)Legitimate InterestFixing problems you report and telling you when they are fixed

    Information We Collect Automatically

    Based on our legitimate interest in operating and improving our platform:

    Device Information

    IP address, browser type, operating system, device identifiers

    Usage Events

    Basic events about how features are used, sent to our own server. We do not use third-party analytics or advertising trackers.

    Social Interactions

    Likes, follows, shares, comments on posts

    Content Creation

    Posts about cryptocurrency topics, shared links, media uploads

    3. How We Use Your Information

    Primary Uses (Contract Performance)

    • • Create and maintain your account
    • • Enable posting, commenting, and social interactions
    • • Provide messaging and community features
    • • Process subscription and digital book payments
    • • Answer your questions in the Aureus AI assistant
    • • Run the referral program and pay commissions
    • • Deliver core social networking functionality

    Secondary Uses (Legitimate Interest)

    • • Improve platform performance and user experience
    • • Analyze usage patterns and trends in crypto discussions
    • • Prevent fraud, spam, and abuse
    • • Ensure platform security and safety
    • • Develop new features and services

    Marketing (Consent-Based)

    • • Send newsletters about crypto trends (with your consent)
    • • Promotional communications about platform features
    • • Personalized content recommendations

    4. Information Sharing and Disclosure

    We Do Not Sell Your Data

    We never sell, rent, or trade your personal information to third parties for their marketing purposes.

    Public Information

    The following information is public by design on our social platform:

    • • Your username and public profile information
    • • Posts and comments you make in public discussions
    • • Your followers/following lists (unless set to private)
    • • Public reactions and interactions

    Who Receives Your Data

    These companies process personal data for us, only to run the parts of the Platform listed here.

    Supabase

    Database hosting and user authentication. Stores your account, content, purchases, referral records and assistant chats.

    Stripe

    Card payments, tax calculation, receipts, the customer portal and your site credit balance. Receives your name, email, payment details and purchase records.

    Hostinger

    Hosts the website. Its servers handle every request, including your IP address.

    Anthropic

    Runs the Aureus AI assistant and helps draft bug reports. Receives your assistant messages, the data needed to answer them, and the bug description you type (see section 8). Never your name, email address or account ID.

    Discord

    If you sign in with Discord or link your Discord account, Discord shares your Discord ID, username and avatar with us, and your email address when you sign in with it. We also post the title and text of each bug report to a staff Discord channel, without your name or account.

    Solana network and RPC providers

    Only if you pay with Solana Pay. Your wallet address and the transaction are public on the Solana blockchain and cannot be deleted.

    Bookvault (United Kingdom)

    Prints and ships printed books. Receives your name, delivery address, phone number and email address for each printed book order.

    Our database and authentication provider, Supabase, stores data in the United States (us-east-1). Our other providers process data in the United States and other countries where they operate. For transfers from the EU or UK, we rely on our providers' standard contractual clauses (see section 6).

    Referral Program

    If someone referred you, they can see your username, the date you joined, whether you subscribe now, and the date, type and amount of each commission your payments earn them. They cannot see your email address or your payment details. See our Referral Program Terms.

    Bug Reports

    Analyst members can report bugs from the assistant page. We store each report with your account so we can tell you when it is fixed. If you ask Aureus to help write the report, the description you type goes to Anthropic to draft it. We post the title, text, area, severity and page of each report to a staff Discord channel, without your name or account.

    5. Data Security

    We protect your data with:

    HTTPS

    All traffic to the Platform uses HTTPS, and our pages tell browsers to use HTTPS only.

    Sign-in Protection

    You can add passkeys and two-factor authentication with an authenticator app in your account settings.

    Access Rules

    Database rules (Supabase row-level security) limit what each account can read and change.

    Card Details

    Card details go straight to Stripe. We never see or store your full card number.

    Security Limitation

    No internet transmission is 100% secure. While we implement industry-standard security measures, we cannot guarantee absolute security.

    6. International Data Transfers

    Your data may be processed in countries outside the European Economic Area (EEA), including the United States. We ensure adequate protection through:

    Adequacy Decisions

    Transfers to countries with EU adequacy decisions

    Standard Contractual Clauses

    EU-approved contract terms with processors outside adequate countries

    Additional Safeguards

    Technical and organizational measures for non-adequate countries

    7. Cookies and Tracking Technologies

    We use only the cookies below. We do not use advertising or third-party analytics cookies.

    CookiePurposeHow long it lasts
    sb-…-auth-tokenKeeps you signed in (Supabase sign-in cookies). Essential: the Platform cannot work without them.Up to 400 days, or until you sign out
    ctn_refRemembers the referral code from a referral link, so the person who invited you gets credit when you sign up. HttpOnly.1 year
    ctn_planRemembers the plan you picked on the home page while you confirm your email address.7 days
    sidebar:stateRemembers whether you keep the app sidebar open or closed.7 days
    __stripe_mid, __stripe_sidSet by Stripe on the printed books checkout page, which embeds the Stripe payment form. Stripe uses them to prevent fraud.1 year (__stripe_mid), 30 minutes (__stripe_sid)

    We also keep some data in your browser's local storage, so pages load faster and remember your settings. It stays on your device:

    • • Your light or dark theme
    • • A cached copy of your plan level and experience points
    • • Your reading position and text size in each book
    • • Quiz results and drafts of written answers in the books
    • • Drafts of articles and checklists you are writing
    • • Chart layouts, indicators and zoom levels
    • • Favourite symbols and indicators
    • • Home page settings and banners you dismissed

    The ctn_ref cookie only stores the referral code from the link you followed, so the person who shared it gets credit if you sign up. We do not use it for advertising or to track you across other sites. You can remove it with ?noref=1 or by clearing your cookies.

    How to Remove Cookies

    You can delete or block cookies in your browser settings. If you block the sign-in cookies, you cannot sign in. Signing out removes the sign-in cookies. To remove a referral code from your browser, open any CryptoTalks page with ?noref=1 at the end of the address.

    8. AI Assistant (Aureus)

    Aureus is the AI assistant at /ctn/assistant. It answers questions about crypto and about CryptoTalks.

    What We Send to Anthropic

    To write each answer, we send Anthropic:

    • • Your new message
    • • Up to the last 12 messages of the same chat
    • • The name of your plan, so it knows which features you have
    • • Data our own tools look up to answer you, such as prices and article excerpts

    We do not send your name, email address or account ID. Do not put personal details, passwords or wallet seed phrases in a message.

    Anthropic states that it deletes API inputs and outputs within 30 days. It can keep them longer if they are flagged for a Usage Policy violation or if the law requires it. See Anthropic's retention page.

    What We Keep

    We store your chats, with your messages and the answers, in our database so you can go back to them. We delete each message 90 days after it was sent. We delete a chat, including its title (taken from your first message), once it has had no activity for 90 days. You can ask us to delete your chats sooner at privacy@cryptotalks.network.

    Limits and Accuracy

    • • Daily message limits: free accounts 5, the retired paid Member plan 10, Contributor 20, Analyst 50 and the retired Baller plan 50 messages a day. The count resets at midnight UTC.
    • • A site-wide daily cap can also pause the assistant for everyone until the next day.
    • • Answers come from an AI system and can be wrong. Check anything important.
    • • Answers are educational. They are not financial advice.

    9. Your Rights Under GDPR

    If you are in the European Union, you have these rights:

    Access Right

    Request a copy of all personal data we hold about you, including account information, posts, and analytics data.

    Rectification Right

    Request correction of inaccurate or incomplete personal data.

    Erasure Right

    Request deletion of your personal data, subject to legal limitations.

    Portability Right

    Request transfer of your data in a machine-readable format.

    Restriction Right

    Request limitation of processing in certain circumstances.

    Objection Right

    Object to processing based on legitimate interest, particularly for marketing.

    Exercising Your Rights

    Contact us at privacy@cryptotalks.network with your request. We will respond within 30 days and may request identity verification.

    Supervisory Authority Rights

    You have the right to lodge a complaint with your local data protection authority if you believe we have violated GDPR.

    10. Data Retention

    Account Data

    • • Active Accounts: Retained while your account is active and for legitimate business purposes
    • • Deleted Accounts: Personal data deleted or anonymized within 30 days of account deletion
    • • Deactivated Accounts: Kept while the account is deactivated, so an admin can reactivate it. You are hidden from search, mentions and leaderboards
    • • Public Posts: May be retained in anonymized form for community continuity
    • • Assistant Chats: Each message is deleted 90 days after it was sent. A chat, including its title, is deleted once it has had no activity for 90 days
    • • Referral Records: We keep referral records while your account exists, and payout and credit records for 7 years for tax and accounting

    Legal Retention Requirements

    Some data may be retained longer to comply with:

    • • Financial regulations (payment records: 7 years)
    • • Legal proceedings and investigations

    Anonymization

    When possible, we anonymize rather than delete data to maintain platform functionality while protecting privacy.

    11. Automated Decision-Making and Profiling

    Automatic Limits

    Automatic rate limits stop spam and abuse. They limit how often an account can comment, like, share, vote, start a checkout or send messages to Aureus in a short time. Aureus also has the daily message limits in section 8.

    AI Answers

    Aureus writes its answers automatically. An answer is information for you to check, not a decision about you.

    12. Children's Privacy

    Age Restriction

    Our platform is not intended for users under 18 years old. We do not knowingly collect personal information from minors. If we discover we have collected data from someone under 18, we will delete it immediately and may terminate the account.

    Parental Rights

    If you believe your child has created an account, please contact us immediately atprivacy@cryptotalks.network.

    13. California Privacy Rights (CCPA)

    California residents have additional rights:

    Right to Know

    Categories of personal information collected and shared

    Right to Delete

    Request deletion of personal information

    Right to Opt-Out

    Opt out of sale of personal information (we do not sell personal information)

    Non-Discrimination

    We will not discriminate for exercising privacy rights

    14. Changes to This Privacy Policy

    We may update this policy to reflect:

    Changes in our data processing practices
    New legal requirements
    Platform feature updates
    User feedback and requests

    Notification of Changes

    Material Changes:Notice on the Platform, in a banner in your account, at least 30 days before the changes take effect. Once they take effect, we show you the updated policy and ask you to agree to it before you continue.
    Minor Updates:Notice on this page with updated "Last updated" date
    Legal Requirement Changes:Immediate notice as required by law

    15. Contact Information

    Privacy Questions & Requests

    Email: privacy@cryptotalks.network

    Use "Privacy Request" in subject line for faster processing

    General Support

    Email: support@cryptotalks.network

    EU Representative

    For GDPR matters in the EU:

    Email: privacy@cryptotalks.network

    Mailing Address

    Crypto Talks Network, LLC

    131 Continental Dr, Suite 305

    Newark, Delaware 19713

    United States

    Response Time

    We aim to respond to privacy requests within 72 hours and complete requests within 30 days as required by GDPR.

    Document Information

    Version: 2.1
    Languages: English (translations available upon request)

    Your Privacy Matters

    Document Version: 2.1 | Previous versions available upon request

    This policy is available in English. Translations available upon request.

    This privacy policy has been designed to comply with GDPR, CCPA, and other applicable privacy regulations.